🚚 Free Standard Shipping
All orders ship free to anywhere in Australia. There is no minimum order value. Remote area surcharges may apply for some postcodes — we will contact you if this affects your order before processing payment.
📅 Dispatch & Delivery Times
- Orders are dispatched the next business day after payment is confirmed
- Standard delivery: 3–7 business days depending on your location
- Metropolitan areas typically receive orders faster than regional or remote areas
- You will receive a tracking number by email once dispatched
📦 Packaging
All products are securely packaged for transit. Larger items (Gas Pyramid Heater, NOKE Fire Pit) ship in reinforced cartons.
❓ Shipping Questions
If your order hasn't arrived within the estimated timeframe, or if your tracking shows an issue, contact us via the Contact page with your order number and we'll investigate promptly.